Algofast India Pvt. Ltd.

This Privacy Policy ("Policy") governs the collection, use, storage, and disclosure of personal information by Algofast India Pvt. Ltd., a company incorporated under the provisions of the Companies Act, 2013, with its registered office at 501, 3, Adarsh Complex Community Center, Wazirpur Industrial Area, Ashok Vihar, Delhi, 110052, India ("We," "Us," or "Our"). This Policy applies to the Sachiv mobile application and website ("Platform") and the services provided through it ("Services").

We are committed to protecting your privacy in accordance with the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. This Policy explains how we collect, use, disclose, and safeguard your information when you use our Platform or Services. By accessing or using the Platform, you ("User" or "You") consent to the practices described in this Policy.

We reserve the right to update or modify this Policy at any time without prior notice. Any changes will be posted on the Platform, and it is your responsibility to review this Policy periodically. Your continued use of the Platform after such changes constitutes acceptance of the updated Policy.

1. Information We Collect

We may collect the following types of information from you when you use the Platform or Services:

Personal Information

User Account Information: Information provided during registration, such as your name, email address, phone number, and other details required to create and maintain a User Account.
Transaction Information: Details related to your use of the Services, including but not limited to payment details, transaction history, and preferences.
Communication Data:Information you provide when contacting us, such as through support queries or feedback submissions.

Non-Personal Information

Usage Data:Information about how you interact with the Platform, such as pages visited, features used, time spent, and navigation patterns.
Device Information:Technical details about the device you use to access the Platform, including IP address, device type, operating system, browser type, and unique device identifiers.
Analytics Data:Aggregated and anonymized data used to analyze trends, improve the Platform, and enhance user experience.

Sensitive Personal Data or Information

As defined under the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, we may collect sensitive personal data, such as financial information (e.g., payment instrument details), provided you explicitly consent to its collection and use as outlined in this Policy.

Device Permissions

To provide our Services, the Sachiv mobile application may request certain permissions on your device. These permissions are necessary for the app to function properly and deliver the features you expect. Below is a list of permissions that may be requested and the reasons for requesting them:

INTERNET: Allows the app to connect to the internet to fetch data, sync information, or communicate with our servers.
POST_NOTIFICATIONS:Enables the app to send you notifications about important updates, reminders, or other relevant information.
CAMERA:If the app includes features that require taking photos or videos, this permission is necessary.
RECORD_AUDIO:For features that involve recording audio, such as voice notes or calls.
WRITE_EXTERNAL_STORAGE:To save files, such as images, videos, or other data, to your device's external storage.
READ_EXTERNAL_STORAGE:To access files stored on your device's external storage, if needed for app functionality.
SCHEDULE_EXACT_ALARM:To set precise alarms or reminders.
USE_EXACT_ALARM: To utilize exact timing for alarms or other time-sensitive operations.
FOREGROUND_SERVICE:To run services that need to operate while the app is in the foreground, such as playing music or tracking location.
VIBRATE:To provide tactile feedback through vibration for notifications or other events.

We only request permissions that are necessary for the proper functioning of the app and the delivery of our Services. You may manage these permissions through your device's settings, and you can revoke them at any time. However, revoking certain permissions may affect the app's ability to provide specific features or Services.

2. How We Collect Information

We collect information through:

Direct Input:When you register for a User Account, submit forms, or interact with the Services.
Automated Means: Through cookies, web beacons, or similar technologies that track usage patterns and device information.
Third Parties:From third-party service providers, such as payment processors or analytics providers, subject to their respective privacy policies.

3. Purpose of Collection and Use

We collect and use your information for the following purposes:

To provide and maintain the Services and Platform, including personalizing your experience
To process transactions and facilitate payments for Services.
To communicate with you regarding account updates, service-related information, or responses to your inquiries.
To analyze usage patterns and trends to enhance Platform functionality and user experience.
To comply with legal obligations, including those under the Information Technology Act, 2000, and other applicable laws.
To protect the security and integrity of the Platform, prevent fraud, and address unlawful activities.
To send promotional communications or updates about our Services, provided you have opted in to receive such communications.

4. Consent

By using the Platform or Services, you consent to the collection, use, and disclosure of your information as described in this Policy. Where required by law, we will obtain your explicit consent for collecting and processing sensitive personal data or information. You may withdraw your consent at any time by contacting us at support@Sachiv.com, subject to legal or contractual restrictions and reasonable notice. Withdrawal of consent may limit your ability to use certain features of the Platform or Services.

5. Disclosure of Information

We may disclose your information in the following circumstances:

Service Providers:To third-party service providers who assist in operating the Platform or delivering Services (e.g., payment processors, analytics providers, or hosting services), subject to confidentiality agreements and their respective privacy policies.
Legal Compliance: When required by law, court order, or government authority, including to comply with anti-money laundering regulations or other legal obligations.
Business Transfers:In connection with a merger, acquisition, or sale of assets, where your information may be transferred to a successor entity, subject to similar privacy protections.
Protection of Rights:To protect our rights, property, or safety, or that of our users or the public, including to prevent fraud or investigate unlawful activities.

We do not sell, trade, or rent your personal information to third parties for marketing purposes without your explicit consent.

6. Data Security

We implement reasonable security practices and procedures, as required under the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, to protect your information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure servers, and access controls.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your User Account Information and for any activities conducted under your account.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Policy or as required by applicable law. When your information is no longer needed, we will securely delete or anonymize it, unless retention is required for legal or archival purposes.

8. Third-Party Links and Services

The Platform may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party websites or services before providing personal information.

9. Your Rights

Subject to applicable laws, you have the following rights regarding your personal information:

Access:Request access to the personal information we hold about you.
Correction:Request correction of inaccurate or incomplete information.
Deletion:Request deletion of your personal information, subject to legal or contractual obligations.
Objection: Object to the processing of your information for specific purposes, such as marketing communications.

To exercise these rights, contact us at support@Sachiv.com . We will respond to your request within a reasonable timeframe, as per applicable laws.

10.Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can manage your cookie preferences through your browser settings, but disabling cookies may affect the functionality of the Platform.

11. Grievance Redressal

If you have any concerns or grievances regarding your personal information or this Policy, please contact us at:

Email: info@algofast.in
Address: 501, 3, Adarsh Complex Community Center, Wazirpur Industrial Area, Ashok Vihar, Delhi, 110052, India.

We will address your grievance in accordance with the Information Technology Act, 2000, and applicable rules.

12. Amendments

We may amend this Policy at any time by posting the updated version on the Platform. Your continued use of the Platform or Services after such changes constitutes acceptance of the amended Policy. We will notify you of significant changes through the Platform or other reasonable means.

13. Governing Law

This Policy is governed by and construed in accordance with the laws of India. Any disputes arising under this Policy shall be resolved through binding arbitration under the Arbitration and Conciliation Act, 1996, in Delhi, India, by a sole arbitrator appointed by us. The arbitration shall be conducted in English, and the decision shall be final and binding. Each party shall bear its own costs.

14. Contact Us

For any questions or clarifications regarding this Policy, please contact us at:

Email:info@algofast.in
Address:501, 3, Adarsh Complex Community Center, Wazirpur Industrial Area, Ashok Vihar, Delhi, 110052, India

By using the Sachiv Platform, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.