Algofast India Pvt. Ltd.

Terms and Conditions for Algo CRM

Welcome to Algo CRM ("App"). These Terms and Conditions ("Terms") govern your use of the Algo CRM mobile application available on the Google Play Store. By accessing or using the App, you agree to be bound by these Terms. If you do not agree, please do not use the App.

1. Acceptance of Terms

By downloading, installing, or using the App, you agree to these Terms and our Privacy Policy. These Terms form a legally binding agreement between you ("User" or "you") and Algo CRM ("we," "our," or "us").

2. Use of the App

Eligibility

You must be at least 18 years old or have the consent of a legal guardian to use the App. The App is intended for business use, including managing customer relationships, enquiries, and support tickets.

License

We grant you a non-exclusive, non-transferable, revocable license to use the App for personal or business purposes in accordance with these Terms.

Permitted Use

You may use the App to:

Manage leads, enquiries, and support tickets.
Generate quotations and track expenses.
Receive real-time notifications via in-app alerts, WhatsApp, or email.
Access the app on mobile devices for real-time updates.

Prohibited Use

You may not:

Modify, reverse-engineer, or decompile the App.
Use the App for illegal activities or to violate the rights of others.
Share your account credentials with unauthorized users.
Use the App to transmit harmful code, malware, or viruses.

App Permissions

To function effectively, the App requires certain device permissions, including Internet access, notifications, camera, audio recording, storage access, alarm scheduling, foreground services, and vibration. These permissions are described in detail in our Privacy Policy. You agree to grant these permissions as needed for the App’s functionality, and you may manage them through your device settings.

3. User Accounts and Responsibilities

Account Creation:You must provide accurate information when creating an account. You are responsible for maintaining the confidentiality of your account credentials.
Role-Based Access:You agree to comply with role-based permissions assigned by your organization’s administrator.
Data Accuracy:You are responsible for the accuracy of data entered into the App, including enquiry and support ticket information.

4. Intellectual Property

All content, features, and functionality of the App, including software, designs, and trademarks, are owned by Algo CRM or its licensors and are protected by intellectual property laws. You may not copy, distribute, or create derivative works without our prior written consent.

5. Third-Party Services

The App integrates with third-party services (e.g., WhatsApp, email providers) to provide notifications and other features. Your use of these services is subject to their respective terms and conditions. We are not responsible for the performance or policies of third-party services.

6. Payments and Subscriptions

Certain features of the App may require payment or a subscription. You agree to pay all applicable fees as described in the App or on our website. We reserve the right to modify pricing with prior notice.

7. Data Ownership and Backup

User Data:You retain ownership of the data you input into the App (e.g., enquiry and ticket data). We may use this data solely to provide and improve the App’s services.
Data Export:You may export data in Excel format as provided by the App’s functionality.
Backups:While we implement measures to protect your data, you are responsible for maintaining backups of your data.

8. Limitation of Liability

To the fullest extent permitted by law, Algo CRM shall not be liable for any indirect, incidental, or consequential damages arising from your use of the App, including loss of data, profits, or business opportunities. The App is provided "as is" without warranties of any kind.

9. Termination

We may suspend or terminate your access to the App if you violate these Terms or at our discretion with notice. Upon termination, you must cease using the App, and any data stored may be deleted subject to our Privacy Policy.

10. Governing Law

These Terms are governed by the laws of Delaware, USA. Any disputes shall be resolved in the courts of Delaware, USA.

11. Changes to These Terms

We may update these Terms from time to time. The updated Terms will be posted within the App and on our website, with the “Last Updated” date revised. Continued use of the App after changes constitutes acceptance of the new Terms.

12. Contact Us

For questions or concerns about these Terms, please contact us at:

Email:info@algofast.in
Address:501, 3, Adarsh Complex Community Center, Wazirpur Industrial Area, Ashok Vihar, Delhi, 110052, India